LOUISIANA HOUSING FINANCE AGENCY INFORMATION REQUEST
AND RELEASE POLICY
General Program Information
All general program information will be provided as requested either
by mail, fax or the web. General information may include but is not
limited to program terms and guidelines, income and mortgage limits,
funds availability, project lists etc.
Request Procedure
If requesting information from an application and/or compliance file
a written request must be submitted and must include the following:
File(s) that are being requested.
Specific information or documents being requested for each file.
The reason the information is being requested.
Depending upon the size of each request the Agency may provide copies
of the documents being requested as a courtesy. However the Agency reserves
the right to require the party making the request to have the copying
done themselves at the Agency’s office and pay for the expense
of making the copies.
Application File Policy
If
information or documents being requested are marked confidential by
the applicant, said applicant will be notified of the request by telephone
and facsimile, the applicant will be told the identity of the party
making the request, and the stated purpose for the request. It is the
applicants duty to obtain a court order protecting their documents from
release. If the Agency does not receive a court order within 7 working
days from the day the request is received by the Agency, the documents
will be released to the person requesting them.
- Application files that were received before March 8, 2000 and were
not given an opportunity to mark information confidential will use the
same procedure as the Compliance Files Policy below.
- Documents not marked confidential will be released without notification
to the applicant.
Compliance File Policy
If information or documents are being requested, said project owner
will be notified of the request by telephone and facsimile, the project
owner will be told the identity of the party making the request, and
the stated purpose for the request. It is the project owner’s
duty to obtain a court order protecting their documents from release.
If the Agency does not receive a court order within 7 working days from
the day the request is received by the Agency, the documents will be
released to the person requesting them.
Tenant Certifications and Income Information will be considered confidential
and will not be released.
Individual Loan Files
- Personal financial information will be considered confidential and
will not be released.
